2016 Annual Report

2016 Annual Report

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While most of the world was focused on the Rio 2016 Olympic Games my Clerk and Recorder team was setting some amazing records here in Denver. Hi. I’m Debra Johnson. Thank you for joining us for the highlights of our accomplishment in 2016. Just like the US Olympic team, my Clerk and Recorder team is built of teams within a team. First up is the Recording Department which records documents and issues marriage licenses. We issued more marriage licenses to loving couples than ever before. And it took you less time to get your license because more of you applied online. In 2016, we worked with the legislature to get funding for counties to update technology and increase online recording. That will help government and businesses across Colorado operate more efficiently by providing the same services in small counties as large. Next up is my Public Trustee department which makes sure foreclosures are handled fairly. When we have to sell a home at a foreclosure auction, there can be money left over after the debts are paid. That money is called Excess Funds. in 2016 we returned $4.8 million in Excess Funds to foreclosed upon homeowners. And we worked with the legislature to stop predators who were charging outrageous fees and telling lies to foreclosed-upon homeowners. We took our foreclosure auctions online which allows more people access to the auction. More competition can mean higher prices which can mean more money returned to homeowners. We strive to use technology when it makes sense for our customers. My Public Trustee team received national recognition as an All Star for eRecording which lets businesses record their documents online. Speaking of technology, my City Clerk team continued the marathon to get more documents online so you can access them 24 – 7. While 5,500 visitors requested records at our office that’s 11 percent less than 2015. And we processed 49 percent more online record record requests than in 2015. That’s because you can see more than 11 million records online. More records online means less of you have to trek down to my office. No traffic, stress or parking hassles. And we responded to more than 14,000 calls through Denver 311 for records and information. Perhaps the most Herculean effort came from my Elections Division. While we ran two elections in 2016, none was bigger than the general election in November. More people voted in November than in any election in recent history. 80 percent of voters dropped off their ballots in person because of how easy we made it for them. We reached voters with an extensive marketing campaign to ensure an elections that was accurate secure and convenient. The International Center for Parliamentary Studies recognized us for eSign, our first in the nation innovation that allows voters to sign petitions on a tablet instead of paper. The award called out our voter registration drive module. And in the true Olympic spirit, we hosted over 20 nations from around the world. Dignitaries, elected officials, journalists and students from Africa, Japan, Denmark, Germany and Switzerland watched our election process. As you can see it was another busy year in the Clerk and Recorder’s Office. All of the training, all of the practice, our day-to-day improvements are all for you. When we win, you win. We all win. Thank you!

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